Refund policy

At Butter Theory, we value the quality of our products and your satisfaction.

If you receive damaged goods, please contact our sales team immediately:

Email: spread@buttertheory.co.za
Phone: +27 79 489 9738

PROCESS

1. We will arrange for the damaged stock to be uplifted from your store.

2. Once we receive and inspect the returned product, our team will provide feedback on its condition.

3. If eligible, we will confirm and process your refund promptly.